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You have two options depending on your payment method:

Credit Card PaymentIf you used a credit card, you are eligible for a full refund which will be processed within 6 business days after approval.
Debit Card or Other Payment MethodsIf you used a debit card, we can only issue a refund through the Nayax Wallet.
- This will be in the form of a credit coupon (not a direct cash refund).
- The coupon value can be up to $20 and used for your next visit via the Nayax Wallet system.

Please leave your preferred refund option below, and our team will proceed accordingly.

First name（ align with your card holder's name )

Last name（ align with your card holder's name )

Phone（ align with your card holder's phone)

Date and time

Year

Month

Day

Time

HoursMinutes

Message

Please ensure the time you provided is accurate. We will verify it using the surveillance camera footage. Once approved, a refund will be issued.

Refund method

Location